First of all, do remember that the offers/surveys are provided by external agencies and Tremor Games will be unable to help you when offers don't credit. At the same time, it is very easy and simple to open a support ticket and contact the offer providers be it Supersonic, Trialpay, Matomy etc. when offers don't credit and you have proof of competing the offer.
Follow these rules for completing offers:
*Offers will NOT credit if you or someone else in your household has done the same offer either in TremorGames or in some other site or in some other Offerwall
*You are required to fulfill and complete all the requirements of the applicable advertising offers given in the instructions of the applicable offer.
* Enter accurate information
* Take your time and answer the questions (If you answer too quickly, some offers may fail.)
* DO NOT use proxies - You will be blocked from offers and liable to be banned from tremorgames.com
* Tremor Games is not liable or responsible for Offers that do not work or do not award Coins correctly as the matter is beyond the control of Tremor Games. You should report the problem directly to the Offer provider (Supersonic, Trialpay, Matomy etc).
* If you are not awarded your tremor coins, and you have proof (screenshot, emails etc) that you have completed the offer, you can contact the offer provider through their support system.
Some offers just don't work all the time. It's not that they don't want to pay you, it's just how the offers work in general.
Tremor Games does not store nor gets information about your Credit Card, Address and other personal information that you fill up while doing the Offers. And even the Tremor Coins given out after you complete an offer is not under our control. The Tremor Coins are given by the Offer Provider after they accept the offer done by the user. We do not have anyway to contact the Offer Providers regarding Offers not being credited. Only the users can contact them using the Support link in the Offer Walls.