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Frequently Asked Questions

Registration:


Why should I register at Tremor Games?
Click here to see the benefits of registering at Tremor games.

Achievements:


What are Achievements?
Achievements are targets set in games that you need to achieve. All achievements have descriptions which will tell you what is required to get the achievement.

Achivements give you Points and Tremor Coins. Points determine your Level and ranking on the site. Tremor Coins can be used to redeem in-game items, enter Giveaways and to redeem items from the Tremor Rewards page. You can see your Points and Coins details if you click on the links next to Points and Coins in your profile.

There are 4 types of Achievements based on difficulty - Easy, Medium, Hard and Impossible.
You get 5, 10, 15, 30 Points and 1, 2, 3, 5 Tremor Coins respectively for completing each type of achievement.

Which games have Achievements?
Games with Achievements can be found in the Achievement Games category.

What is "Waiting for manual approval for points and coins to be awarded" that i see in points/coins details in my profile?
This only happens in rare occassions when our system finds the need to manually check and award the points and coins for an achievement. This will usually be done within 24 to 48 hours.

I did not get an Achievement. What do i do now?
You will usually get the achievement after you see "Verification Pending" in the Achievement. Keep playing the game before you refresh or close the page. Some achievements will be recorded after you complete a level or after the game has ended. Make sure your internet connection is on at all times.

If you think there is a problem with a game or achievement, contact us with a screenshot of the game and explain what happened.

I cannot play Achievement Games. When will Achievement Games be available for my country?
Some countries cannot earn Coins and Points from Achievement Games. We do not have a timeframe on when we will be available for all countries. We are working making games available for all countries.


Tremor Coins:


Who can earn Tremor Coins?
Any member at Tremor Games can earn Tremor Coins. We do not have restrictions for any country. You have to be a registered member to earn Tremor Coins. Register Here.

What are Tremor Coins?
Tremor Coins are virtual currency at Tremor Games. You can use Tremor Coins to enter Giveaways or redeem various items from the Tremor Rewards page like PC Games, Amazon Gift Cards, In Game Items, Avatars, Game walkthroughs, etc.

How to earn Tremor Coins?
You can earn Tremor Coins through the following ways:
1. Completing Achievements In Games. Games with Achievements can be found in the Achievement Games category.
2. Referring Friends to Tremor Games. Check your profile to get the referral link. You earn 20% of the coins your referral earns by doing Offers and 10% from Tasks. Please do not spam your referral links in forums and chat rooms where you are not allowed to do so and anywhere else where referral links may be seen as spam.
3. Earning Trophies. Trophies can be found in your profile page under the Trophies tab.
4. Completing Offers for instant coins. Fill out surveys, watch videos, buy subscriptions, try out free trials or complete micro tasks to earn coins. You will need to be registered and logged into the site to access and see the offers.
5. Log In Daily to earn Tremor Coins. Each login gets you a bonus of upto 5 coins per day based on the age of your account.
6. Trade in your extra TF2 items and Steam Trading Cards in exchange for Tremor Coins.

Can you add more Videos, Tasks or Offers to an Offerwall?
We do not have control on what Offers are displayed on the Offer Walls. They are managed by third party advertisers and you will have to contact the respective Offer Walls for any such queries.

Trade-In Your Items For Tremor Coins


How do I Trade-In my TF2 Items for Tremor Coins?
You can trade-in Tf2 items that are in the Tremor Rewards page and get 75% of the Tremor Coins listed in Tremor Rewards. Check this forum post for more information on how to Trade-In your TF2 items.

How do I Trade-In my Steam Trading Cards for Tremor Coins?
You can trade-in Steam Trading Cards that are in the Tremor Rewards page and get 70% of the Tremor Coins listed in Tremor Rewards. Check this forum post for more information on how to Trade-In your Steam Trading Cards.

Can I Trade-In Items that are not in Tremor Rewards?
You cannot Trade-In items that are not in the Tremor Rewards page. To find out if an item is in Tremor Rewards, go to the Tremor Rewards page and searh for the item by entering it's name in the Search Shop box.

Level and Rank:


How do i Level Up?
You level up by earning points on the site. Points can be earned by completing achievements in games and earning trophies.

What is Rank?
Every player has a rank on the site based on their points which they earn from Achievements and Trophies. You can see your rank in your profile page.


Giveaways:


What are Giveaways?
Giveaways are held regularly at Tremor Games where various items are given away to players on the site. A player enters a giveaway by paying a certain amount of Tremor Coins as entry fee and gets a chance of winning the item being given away.

What are multiple entries?
Multiple entries allow a player to get better chances at winning a giveaway by paying the required entry fee for the giveaway multiple times. Multiple entries do not affect the chances of other players winning the giveaway.

What is Max Entries?
Every giveaway has a limited number of entries. Max Entries is the total number of entries in a giveaway after which the giveaway will end and a winner will be selected.

What is Group?
Some giveaways are limited to members of certain Groups at Tremor Games. Only members of the Group (if mentioned) will be able to enter the giveaway. When "Everyone" is mentioned beside Group in the giveaways it means that all members of Tremor Games can enter the giveaway. See the List Of Groups.

I want to enter a giveaway but it is full.
Don't worry, we always have new Giveaways coming up and may even come up with a new giveaway for the same item. Keep checking our Giveaways page so that you do not miss out on the next giveaway.

When and how is the winner of a giveaway chosen?
We will select a winner after the maximum number of entries has been reached. The winner will be randomly selected by an algorithm made by Tremor Games. Winners will normally be selected within 24 hours. You can find all past giveaway winners here.

I just won a giveaway. What do i do now?
First of all, congratulations on winning a giveaway at Tremor Games! After you win a giveaway, contact us with your username and Steam email and we will get back to you regarding gifting the item to you.
*Winners of giveaways should contact us within a week of winning a giveaway or the giveaway will be cancelled and the gifts will not be sent.


Tremor Rewards:


What are Tremor Rewards?
Tremor Rewards is the place where you can redeem your Tremor Coins for exciting Gifts!

I got an item from Tremor Rewards. What now?
After you redeem an item such as PC Games or Gift Cards, contact us with the required details as mentioned in the Item you just bought. If it is a game key or a gift code, it will be sent in 24 to 48 hours. Some items require you to add us in Steam for us to trade you the item in Steam. For other items such as Avatars, Wallpapers and In-game items, the item you redeemed should appear in your profile and you should be able to use it immediately.

How will i get the Steam Gifts i got from the Rewards Page?
You will have to add the TremorGifts bot to get the Steam Gifts through trading. Initiate the trade after your item has been approved. Check this forum post for more information on how to redeem Steam giftable games. If you are new to Steam Trading, read this on more information on how to trade in Steam.

How will i get the TF2 items i got from the Rewards Page?
TF2 items can only be sent through Steam trading. You will have to add the TremorTF2 bot as friend and initiate the trade after your item has been approved. Check this forum post for more information on how to redeem TF2 items. If you are new to Steam Trading, read this on more information on how to trade in Steam.

How will i get the Steam Trading Cards i got from the Rewards Page?
Steam Trading Cards can only be sent through Steam trading. You will have to add the TremorTradingCards bot as friend and initiate the trade after your item has been approved. Check this forum post for more information on how to redeem Steam Trading Cards. If you are new to Steam Trading, read this on more information on how to trade in Steam.

How will i get the DOTA 2 items i got from the Rewards Page?
DOTA 2 items can only be sent through Steam trading. You will have to add the TremorTF2 bot as friend and initiate the trade after your item has been approved. Check this forum post for more information on how to redeem DOTA 2 items. If you are new to Steam Trading, read this on more information on how to trade in Steam.

I can't trade! What is the problem?
After you redeem the item, make sure it is approved before inviting the bot to trade. Only after your item is approved, you can trade with the bots. You can check whether your item is approved by going to the "Items Tab" in your profile page at Tremor Games.

You may also be restricted from trading by Steam because of reasons not related to Tremor Games. Please read this for more details if you are restricted from trading by Steam.

Can i get a game that is Out Of Stock?
No, you cannot get a game that is Out Of Stock. You can request for a game to be added at Request Games. When the game is restocked, you will be able to get it from the Tremor Rewards page.

My game key does not work
Check that you have entered the right key. Make sure there are no "spaces" in the beginning or the end.
Because of frauds, we cannot provide replacement keys for duplicate key reports if it is found that there was no error in sending duplicate keys by Tremor Games. All the keys we give out are fresh and working keys. You will have to contact the Game's Developers for further support at Contact Game Developers.

If you have any other questions, feel free to contact us.

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